General Terms of Delivery Hollandfood.shop

Table of Contents: 

 

Article 1 - Definitions 

Article 2 - Identity of the entrepreneur 

Article 3 - Applicability 

Article 4 - The offer 

Article 5 - The Agreement 

Article 6 - Right of withdrawal 

Article 7 - Obligations of the customer during the cooling-off period 

Article 8 - Exercise of the right of withdrawal by the customer and costs thereof 

Article 9 - Obligations of the entrepreneur in case of withdrawal 

Article 10 - Exclusion of right of withdrawal 

Article 11 - The price 

Article 12 - Compliance and additional warranty 

Article 13 - Delivery and execution 

Article 14 - Duration Transactions: Duration, Termination and Extension 

Article 15 - Payment 

Article 16 - Security, data management and privacy 

Article 17 - Complaints 

Article 18 - Disputes, laws and regulations 

Article 19 - Rights 

Article 20 - Force majeure 

  

Article 1 - Definitions 

In these terms and conditions shall apply: 

1. Agreement: an (additional) agreement whereby the customer acquires products, digital content and / or services in connection with a distance contract and these items, digital content and / or services are delivered by Hollandfood.shop or by a third party on the basis of an agreement between that third party and Hollandfood.shop; 
2. Cooling-off period: the period within which the customer can make use of his / her right of withdrawal;
3. Customer: the natural person (consumer) or legal person (company) who has entered into a distance contract with Hollandfood.shop;
4. Consumer: the natural person who does not act for purposes related to his / her trade, business, craft or professional activity;
5. Day: calendar;
6. Digital content: data produced and delivered in digital form;
7. Duration contract: an agreement that extends to the regular delivery of goods, services and / or digital content during a certain period (subscription);
8. Durable data carrier: every tool - including e-mail - that enables the customer or Hollandfood.shop to store information that is personally addressed to him / her in a way that future consultation or use during a period that is tuned to the purpose for which the information is intended, and which allows unaltered reproduction of the stored information; 
9. Right of withdrawal: the possibility for the customer to withdraw from the distance contract within the cooling-off period;
10. Entrepreneur: the natural or legal person who offers products, (access to) digital content and / or services to customers remotely;
11. Distance contract: an agreement (order with payment obligation) concluded between Hollandfood.shop and the customer within the framework of an organized system for distance selling of products, digital content and / or services, up to and including the conclusion of the agreement is solely or partly made use of one or more techniques for distance communication; 
12. 12. Technique for distance communication: means that can be used for concluding an agreement, without the customer and entrepreneur having to be in the same room at the same time.

 Article 2 - Identity of the entrepreneur 

         Hollandfood.shop (registered trademark) Rokade Payroll BV

         Spoorstraat 155 

         NL - 6591 GT GENNEP 

         Website: www.hollandfood.shop 

        Phone number: + 31 485 551109 

         Accessible on weekdays in the Netherlands from 9: 00 to 17: 00 hours 

         Chamber of Commerce: 56288972

        VAT identification number: NL852059255B01

 Article 3 - Applicability 

1. These General Terms and Conditions apply to every offer (quotation) from Hollandfood.shop and to every distance contract concluded between Hollandfood.shop and its customer. 
2. Before the distance contract is concluded, the text of these General Terms and Conditions is made available to the customer. These conditions can be viewed by everyone on the Hollandfood.shop website. At the request of the customer, the General Terms and Conditions are sent free of charge by e-mail.
3. By entering into the agreement, the customer declares to be familiar with and agrees to these General Terms and Conditions.
4. Hollandfood.shop recognizes electronic communication and will not deny its validity or legal effect due to the fact that the communication is electronic. By accepting these General Terms and Conditions, the customer also recognizes this. 
5. Any deviations from these General Terms and Conditions are only valid if expressly agreed in writing. In such a case, the provisions of these conditions that have not been explicitly deviated from will remain in full force.
6. Hollandfood.shop has the right to change these General Terms and Conditions and the content of its website (s) at any time without personally informing its customers. The, in the opinion of Hollandfood.shop, important and / or radical changes are of course and adequately brought to the attention. 

Article 4 - The offer 

1. An offer (also: quotation) is a special statement of prices and conditions drawn up at the request of the customer after telephone and / or written contact. The offer is provided to the customer prior to an agreement.
2. If an offer (quotation) has a limited period of validity or is made subject to conditions, this will be explicitly stated in the offer (the quotation).
3. The offer (the quotation) contains a complete and accurate description of the products, digital content and / or services offered. The description is sufficiently detailed to enable the customer to properly assess the offer. If Hollandfood.shop uses images, these are a true representation of the products, services and / or digital content offered. However, it is possible that a manufacturer / supplier has changed the packaging of a product. As soon as Hollandfood.shop detects this, the relevant image on its website (s) will be adjusted. 
4. Apparent mistakes or errors in the offer of Hollandfood.shop do not bind Hollandfood.shop. This is the case if the customer should have understood in terms of reasonableness and fairness and generally accepted views that the offer contains an obvious mistake or error.  
5. Each offer contains such information that it is clear to the customer what rights and obligations are attached to the acceptance of the offer.
6. An offer (quotation) is always entirely without obligation, unless other agreements have been made about this.

Article 5 - The Agreement 

1. The agreement comes, subject to the provisions in paragraph 7, at the time of acceptance by the customer of the offer (quotation) and the fulfillment of the conditions set thereby or by placing an online order with payment obligation on the website (s) from Hollandfood.shop.
2. Handling and shipment of the order takes place after receipt and approval of the payment.
3. Each agreement is a stand-alone agreement and is separate from previous agreements, regulations and / or agreements. For repeat orders, the previously agreed prices and conditions do not automatically apply, unless other agreements have been made about this.
4. The administration of Hollandfood.shop applies, subject to proof to the contrary, as proof of the order (s) given by the customer to Hollandfood.shop, payments made and deliveries made by Hollandfood.shop. 
5. If the customer has accepted the offer (quotation) electronically, or has placed an order with payment obligation online, Hollandfood.shop will immediately confirm receipt of the acceptance of the offer or the order electronically. As long as the receipt of the acceptance of the offer or the online order has not been confirmed by Hollandfood.shop, the customer can dissolve the agreement. 
6. Hollandfood.shop takes appropriate technical and organizational measures to secure the electronic transfer of data and ensures a secure web environment. Hollandfood.shop will take appropriate security measures for electronic payments. 
7. Hollandfood.shop can, within legal frameworks, inform itself whether the customer can meet his / her payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, on the basis of this investigation, Hollandfood.shop has good reasons not to enter into the agreement, Hollandfood.shop is entitled to refuse an order or request, with reasons, or to attach special conditions to the execution. The customer will be informed of this by email. 
8. Hollandfood.shop may decide to wait until an order of several products with a different delivery time can be delivered in its entirety (see article 13). The customer is informed by email. 
9. Obvious mistakes or errors on the website (s) of Hollandfood.shop do not bind Hollandfood.shop. This is the case if the customer should have understood in terms of reasonableness and fairness and generally accepted views that the content of the website (s) contains an obvious mistake or error.  
10. Hollandfood.shop shall at the latest upon delivery of the product, service or digital content to the customer the following information, in writing or in such a way that the customer can be stored in an accessible manner on a durable medium, send:  
11. the visiting address of the Hollandfood.shop branch where the customer can go with complaints; 
12. the conditions under which and the manner in which the customer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
13. The information about guarantees and existing post-purchase service;
14. the price including all taxes on the product, service or digital content; where applicable, the cost of delivery; and the manner of payment, delivery or execution of the remote agreement;
15. The terms for termination of the agreement if the agreement lasts for more than one year or indefinite duration is;
16. if the customer has a right of withdrawal, the model form for withdrawal.
17. In the event of an overdraft transaction, the provision in the previous paragraph applies only to the first delivery.

Article 6 - Right of withdrawal 

For products: 

1. The customer can fully or partially terminate an agreement regarding the purchase of one or more product (s) during a cooling-off period of 14 days without stating reasons. Hollandfood.shop may ask the customer for the reason (s) of revocation, but do not oblige these to state his / her reason (s).  
2. The cooling-off period referred to in paragraph 1 commences on the day after the customer, or a third party designated by the customer in advance, who is not the carrier, has received the product, or:
3. if the customer has ordered several products in the same order: the day on which the customer, or a third party designated by him, has received the last product. Hollandfood.shop may, in accordance with article 5 member 8 of these General Conditions, wait until an order of several products with a different delivery time can be delivered in its entirety. 
4. if the delivery of a product consists of several shipments or parts: the day on which the customer, or a third party designated by him, received the last shipment or the last part;
5. in agreements for regular delivery of products during a certain period: the day on which the customer, or a third party designated by him, has received the first product.

For services and digital content which is not supplied on a tangible medium: 

3. The customer can terminate a service agreement and an agreement for delivery of digital content that has not been delivered on a physical carrier during 14 days without giving any reason. Hollandfood.shop may ask the customer for the reason (s) of revocation, but do not oblige these to state his / her reason (s). 
4. The term referred to in paragraph 3 shall enter into the day following the conclusion of the agreement.

Extended reflection for products, services and digital content which is not supplied with no information on withdrawal on a tangible medium: 

5. If Hollandfood.shop has not provided the customer with the legally required information about the right of withdrawal or the standard form for withdrawal, the cooling-off period will expire twelve months after the end of the original cooling-off period as determined in accordance with the previous paragraphs of this article. 
6. If Hollandfood.shop has provided the customer with the information referred to in the previous paragraph within twelve months after the commencement date of the original cooling off period, the reflection period expires 14 days after the day on which the customer receives this information. 

Article 7 - Obligations of the customer during the cooling-off period 

1. During the reflection period, the customer will handle the product and packaging carefully. He / she will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The basic principle here is that the customer may only handle and inspect the product as he / she would be allowed to do in a store.
2. The customer is only liable for the depreciation of the product that is the result of a way of handling the product that goes further than allowed in 1.
3. The customer is not liable for the depreciation of the product if Hollandfood.shop has not provided him / her with any legally required information about the right of withdrawal prior to or at the conclusion of the agreement. 
4. The customer can only actually use his / her right of withdrawal if the goods in question are returned completely and undamaged in the original packaging.
5. The customer must first provide the supplier with an appropriate proposal in the event of a defect or incorrect product.

Article 8 - Exercise of the right of withdrawal by the customer and costs thereof 

1. If the customer makes use of his / her right of withdrawal, he / she reports this to Hollandfood.shop within the cooling-off period by means of the model withdrawal form (see Appendix I) or in another unambiguous manner. In case of incomplete or unclear provision by the customer of the requested information, Hollandfood.shop will ask the customer for additional information. In case of permanent incomplete or unclear data, the right of withdrawal lapses. 
2. As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the customer returns the product or hands it over to (an authorized representative of) Hollandfood.shop. This is not necessary if Hollandfood.shop has offered to collect the product itself. In any case, the customer has complied with the return period if he / she returns the product before the cooling-off period has expired. 
3. The customer returns the product with all delivered accessories, if reasonably possible in original condition and packaging, and in accordance with the reasonable and clear instructions provided by Hollandfood.shop. 
4. The risk and the burden of proof for the correct and timely exercise of the right of withdrawal lies with the customer.
5. The customer bears the direct costs of returning the product.
6. If the customer withdraws after having first explicitly requested that the performance of the service commence during the cooling-off period, the customer owes Hollandfood.shop an amount that is proportional to that part of the obligation that was fulfilled by Hollandfood.shop at the time of withdrawal, compared to full compliance with the commitment.  
7. The customer shall bear no costs for the execution of services if: Hollandfood.shop has not provided the customer with the legally required information about the right of withdrawal, the cost reimbursement upon revocation or the model withdrawal form, or;  the customer has not expressly requested the commencement of the execution of the service during the cooling-off period.
8. The customer shall bear no costs for the full or partial delivery of digital content not supplied on a tangible medium if: he / she has not explicitly agreed to commence the agreement before the end of the cooling-off period prior to the delivery. ; he / she has not acknowledged to lose his / her right of withdrawal when granting his / her permission; or Hollandfood.shop has failed to confirm this statement from the customer. 
9. If the customer uses his / her right of withdrawal, all additional agreements are legally dissolved.

Article 9 - Obligations of the entrepreneur in case of withdrawal 

1. If Hollandfood.shop makes the notification of withdrawal by the customer electronically possible, he will immediately send an acknowledgment of receipt after receipt of this notification. 
2. Hollandfood.shop reimburses all payments made by the customer, including a proportional part of any delivery costs charged by Hollandfood.shop for the returned product. Refunds are made within 14 days after the product has been returned complete and undamaged by Hollandfood.shop. 
3. Hollandfood.shop uses the same payment method that the customer has used for reimbursement, unless the customer agrees to another method. The reimbursement is free of charge for the customer. 
4. If the customer has opted for a more expensive method of delivery than the cheapest standard delivery, Hollandfood.shop does not have to reimburse the additional costs for the more expensive method. 

Article 10 - Exclusion of right of withdrawal 

The following products and services are excluded from the right of withdrawal: 

1. Products or services whose price is subject to fluctuations in the financial market on which Hollandfood.shop has no influence and which can occur within the withdrawal period; 
2. Agreements concluded during a public auction. A public auction is understood to mean a sales method whereby products, digital content and / or services are offered by Hollandfood.shop to the customer who is personally present or who is given the opportunity to be personally present at the auction, under the supervision of an auctioneer, the successful bidder is obliged to purchase the products, digital content and / or services; 
3. Service contracts, after full execution of the service, but only if:
4. the execution has begun with the explicit prior consent of the customer; and
5. the customer has stated that he / she loses his / her right of withdrawal as soon as Hollandfood.shop has fully executed the agreement; 
6. Products manufactured according to customer specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the customer, or which are clearly intended for a specific person;
7. Products that spoil quickly or have a limited shelf life;
8. Sealed products which for reasons of health protection or hygiene are not suitable to be returned and of which the seal has been broken after delivery;
9. Products which, by their nature, are irrevocably mixed with other products;
10. Products that are no longer complete and / or damaged (after complete and undamaged delivery).
11. Alcoholic beverages of which the price has been agreed upon at the conclusion of the agreement, but the delivery of which can only take place after 30 days, and the actual value of which depends on fluctuations of the market on which Hollandfood.shop has no influence; 
12. Sealed audio, video recordings and computer software, the seal of which has been broken after delivery;
13. Newspapers, magazines or magazines, with the exception of subscriptions to this;
14. The delivery of digital content other than on a tangible medium, but only if:
15. the execution has begun with the explicit prior consent of the customer; and
16. the customer has declared that he / she will lose his / her right of withdrawal.

Article 11 - The price  

1. The total amount of an order is always including the processing of the order, packaging material and shipping costs. A distinction must be made between prices mentioned in an offer (quotation) and the prices mentioned on the website.
2. Prices mentioned on the website may increase (for example due to the price increase of our supplier) or (temporary) decrease (for example due to actions). Products ordered online are delivered at the current prices at the time of the order.
3. During the validity period stated in the offer (quotation), the prices of the products and / or services offered will not be increased, except for price changes due to changes in VAT rates.
4. During the validity period stated in the offer (quotation), the prices of the offered products and / or services will be reduced if at the time of the definitive order a (temporary) lower price applies to online orders.
5. Contrary to paragraph 1, Hollandfood.shop can offer products or services whose prices are subject to fluctuations in the financial market and over which Hollandfood.shop has no influence, at variable prices. This link to fluctuations and the fact that any stated prices are target prices are stated in the offer (quotation). 
6. The applicable sales price of the offered products or services is clearly stated on the website by Hollandfood.shop at all times. 
7. Price increases within 3 months after the conclusion of the contract are only allowed if they result from legislation or regulations.
8. Price increases from 3 months after the conclusion of the agreement are only permitted if Hollandfood.shop has stipulated this and:  
9. they are the result of legislation or regulations; whether
10. the customer has the authority to terminate the agreement with effect from the day on which the price increase takes effect.
11. The prices of products or services mentioned in the offer (quotation) and the prices stated on the website (s) are always inclusive of VAT (including the mention of the prices excluding VAT).

Article 12 - Compliance agreement and (extra) guarantee 

1. Hollandfood.shop guarantees that the products and / or services comply with the agreement, the specifications stated in the offer or on the website, the reasonable requirements of reliability and / or usability and the on the date of the conclusion of the agreement existing legal provisions and / or government regulations. If agreed, Hollandfood.shop also guarantees that the product is suitable for other than normal use. 
2. Hollandfood.shop makes clear in its offer (offer) whether there is a guarantee, which conditions apply and who provides the guarantee. 
3. An extra warranty provided by Hollandfood.shop, its supplier, manufacturer or importer never limits the legal rights and claims that the customer can assert against Hollandfood.shop on the basis of the agreement if Hollandfood.shop has failed to fulfill its part of the agreement. 
4. An additional guarantee is understood to mean every obligation of Hollandfood.shop, its supplier, importer or producer in which it assigns certain rights or claims to the customer that go beyond what is legally required in the event that he has failed to fulfill his part of the contract. agreement.
5. Hollandfood.shop is not responsible for communicating any recall actions from its supplier or the manufacturer. Hollandfood.shop will, however, make every effort to communicate this information as soon as possible and known as soon as possible. 

Article 13 - Delivery and execution 

1. Hollandfood.shop will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services. 
2. The place of delivery is the address that the customer has made known to Hollandfood.shop. 
3. With due observance of what is stated in article 4 of these General Terms and Conditions, Hollandfood.shop will execute accepted orders expeditiously (immediately) but at the latest within 20 working days, unless a different delivery period has been agreed. For online orders the indicative delivery times as mentioned on our website (s) apply. 
4. Hollandfood.shop will send a delivery note, an invoice and a model form withdrawal with the products and services that are physically delivered. 
5. In the unlikely event that a product is no longer available, an equivalent or better replacement product will be delivered. The customer is informed by email.
6. If an order can not or only partially be executed, the customer will receive notification of this no later than 30 days after he / she has placed the order. In that case, the customer has the right to terminate the contract without penalty and a right to a refund or a discount on a subsequent order or any other compensation.
7. After dissolution in accordance with the previous paragraph, Hollandfood.shop will refund the amount that the customer has paid immediately (within a maximum of 30 days after termination). 
8. The risk of damage and / or loss of products rests with Hollandfood.shop until the moment of delivery to the customer or a representative of the customer designated in advance and announced to Hollandfood.shop, unless explicitly agreed otherwise, and with due observance of paragraph 9 and 10. 
9. The shipment of fragile (perishable and breakable) goods is possible, but always at the customer's own risk. The packaging can be damaged during transport, but this does not always have to affect the contents. Immediately upon receipt of the goods, the customer should check the package, contents, quantity and quality. Any deviations and / or shortcomings must be reported immediately (within 72 hours after delivery) to Hollandfood.shop by sending an email to info@hollandfood.shop with the following information: 
   1. a) Name of the customer
   2. b) The order number
   3. c) the invoice number
   4. d) The order date
   5. e) The date on which the package was received
   6. f) The delivery address
   7. g) Description of the product (s) with deviations and / or shortcomings
   8. h) Description of deviation and / or shortcoming

In the event of incomplete, unclear or late delivery by the customer of the requested data, no reimbursement is possible. 

11. If in the opinion of Hollandfood.shop a compensation for deviation (s) and / or shortcoming (s) is justified, the customer has the choice between a refund (refund), a discount on a next order or any other compensation. 
12. Each package is sent by registered mail so that it is insured (according to conditions of the parcel service). If a package is not delivered within a reasonable period, an investigation is started with the parcel service. If it appears that the package has been lost and the package service pays compensation, the customer has the right to a new package or refund.
13. Hollandfood.shop can not be held responsible for delays caused by the package service or customs. 
14. Import regulations vary per country and are constantly subject to change. If a package or one or more items are refused at the border as a result of customs regulations, Hollandfood.shop can not be held liable for this. 
15. If the customer refuses to accept the goods or is or has been negligent with regard to a correct delivery (for example: incorrect addressing) additional costs may arise (for example: storage costs). These possible additional costs are at the expense of the customer.
16. If a situation such as in 13 or 15 occurs, Hollandfood.shop will in no way be held responsible for spoilage or the date of the goods.  
17. If a package is returned in its entirety, after refusal by the customs, and is returned in good condition, the product value will be refunded, provided the goods have not been spoiled or are on the date. Shipping costs are not reimbursed in this case.
18. Any administrative errors will be corrected as soon as possible, but no later than within a maximum of 30 days after reporting thereof.

Article 14 - Duration transactions (subscriptions): duration, cancellation and extension 

Termination: 

1. The customer can at any time terminate an agreement that has been entered into for an indefinite period and which extends to the regular delivery of products or services, with due observance of the agreed cancellation rules and a notice period of no more than one month.
2. The customer can terminate an agreement that has been concluded for a definite period and which extends to the regular delivery of products or services, at any time by the end of the stipulated term with due observance of the agreed cancellation rules and a notice period of no more than one month.
3. The customer can make the agreements mentioned in the previous paragraphs:

- cancel at any time and not be limited to termination at a specific time or during a certain period; 

- at least cancel in the same way as they have entered into by him; 

- always cancel with the same notice period as Hollandfood.shop has stipulated for itself. 

Extension: 

4. A contract that has been entered into for a definite period and that extends to the regular delivery of products or services may not be tacitly extended or renewed for a fixed term.
5. Contrary to the previous paragraph, a contract that has been entered into for a definite period and which extends to the regular delivery of daily news- and weekly newspapers and magazines may be tacitly renewed for a fixed term of a maximum of three months, if the customer has this extended agreement the end of the extension can be canceled with a notice period of no more than one month.
6. A contract that has been entered into for a definite period and that extends to the regular delivery of products or services may only be tacitly renewed for an indefinite period if the customer may cancel at any time with a notice period of no more than one month. The notice period is a maximum of three months in case the agreement extends to the regular, but less than once a month, delivery of daily, news and weekly newspapers and magazines.
7. A contract of limited duration to the regular delivery of daily, news and weekly newspapers and magazines (trial or introductory subscription) is not tacitly continued and ends automatically after the trial or introductory period.

Duration: 

8. If an agreement has a duration of more than one year, the customer may terminate the agreement at any time with a notice period of no more than one month, unless the reasonableness and fairness oppose cancellation before the end of the agreed duration.

Article 15 - Payment 

1. For online sales via Hollandfood.shop's website (s), the amounts owed by the customer must be paid online in advance via the automated payment process or by bank transfer. 
2. In the case of an agreement based on a prior offer (quotation) and to the extent not otherwise stipulated in the agreement or additional conditions, the amounts owed by the customer must be paid in advance.
3. If the customer chooses payment via bank, the products ordered by the customer are not reserved. Only after receipt and approval of the amount due will the order be processed.
4. If payment in advance is stipulated, the customer can not assert any rights regarding the execution of the order or service (s), before the stipulated advance payment has taken place.
5. The customer has the duty to report inaccuracies in the payment details provided or stated by him / her without delay to Hollandfood.shop. 

Article 16 - Security, data management and privacy 

1. In accordance with the law on personal registration, no information will be passed on to third parties without permission.
2. Hollandfood.shop makes appropriate technical and organizational measures to secure the transfer of personal information and payments. 
3. The registered account data will only be used for the transmission of the order, the correct processing of the payment traffic, for the sending of email and / or mail related to the order and for the sending of newsletters if the customer has registered for this. When the customer has registered his / her date of birth on Hollandfood.shop's website (s) (not required), the customer can receive related messages or offers. 
4. The customer can at any time view his / her registered account details on the website (s) of Hollandfood.shop and can correct this information. 
5. Registered customers can have their data deleted by sending an email to info@Hollandfood.shop, with the subject “request to delete account data”.

Article 17 - Complaints 

1. Complaints can be submitted directly by email or via the contact page. After receiving your complaint you will receive a confirmation of receipt by mail. Complaints will be dealt with immediately.
2. Complaints about the execution of the agreement must be submitted fully and clearly (in accordance with the provisions of article 13) to Hollandfood.shop within a reasonable time after the customer has identified the defects.
3. Complaints submitted to Hollandfood.shop will be answered within 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, Hollandfood.shop will reply within 14 days with a confirmation of receipt and an indication when the customer can expect a more detailed answer. 
4. If a complaint can not be resolved within a reasonable period or within 3 months after the complaint is lodged, a dispute arises for the dispute settlement.

Article 18 - Disputes, laws and regulations 

1. On agreements between Hollandfood.shop and the customer to which these Terms and Conditions apply, only Dutch law applies. 
2. Hollandfood.shop adheres to Dutch laws and regulations with special attention to consumer legislation. 
3. Hollandfood.shop is aware of the provisions in the Dutch laws and regulations for the protection of consumers. The provider is obliged to refrain from any behavior that in any way infringes or infringes the legal rights of the consumer in all contacts with consumers. These statutory regulations mainly concern the statutory regulations for consumer purchase, general terms and conditions, product liability, misleading advertising and instructions from the civil code and the statutory regulations for the protection of privacy. 
4. The Dutch text of these General Terms of Delivery prevails over translations thereof.

Article 19 - Rights 

1. All intellectual property rights including copyright, database rights and trademark rights are vested in Hollandfood.shop and / or its supplier (s). 
2. It is not permitted to reproduce, store and / or publish the concept, structure, layout, content, images and design of the Hollandfood.shop website (s) in any way whatsoever. , unless with the prior written consent of Hollandfood.shop. 
3. We warmly welcome the sharing (viasocial media) of information on our website (s). 

Article 20 - Force majeure 

1. If there is force majeure on the part of Hollandfood.shop, Hollandfood.shop has the right to suspend performance of the agreement as long as this situation continues or, at Hollandfood.shop's choice, to dissolve the agreement in whole or in part. 
2. In these General Terms and Conditions, force majeure is understood to mean, in addition to what is understood in law and jurisprudence, all external causes, foreseen or unforeseen, on which Hollandfood.shop cannot exert influence, but which prevent Hollandfood.shop from fulfilling its obligations to come. 
3. Force majeure also applies in case of permanent and irreparable shortcomings by suppliers or other relations of Hollandfood.shop.
4. Hollandfood.shop also has the right to invoke force majeure if the circumstances as described above occur after Hollandfood.shop should have fulfilled its obligation. 
5. If the force majeure continues for more than two months, the customer has the right to dissolve the agreement in whole or in part. 
6. In case of force majeure Hollandfood.shop is not obliged to compensate any costs or damage to the customer. 
7. After termination as a result of force majeure, Hollandfood.shop will refund the amount that the customer has paid immediately (within a maximum of 30 days after termination). 

 

Thus put, 01 February 2017, GENNEP